Today, Saskia Sassen spoke at PICNIC in Amsterdam. Check out the video of her great talk, and how she respects the inherent complexity and incompleteness of cities.
Sassen claims that “the city hacks technology”. In other words: you can’t just deploy technologies in order to make a city “smart”. Technology often doesn’t solve problems like it is expected to, because the specific technical capabilities of interactive technologies have to deliver their utilities through complex ecologies. These ecologies consist of users’ logics, which often diverge significantly from the engineers’ logics.